Job Descriptions:
- Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
- Provides advice and guidance to colleagues regarding incidents
- Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
- Identify, log and resolve technical problems with software applications or network systems
- Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
- Ensure that work is carried out within agreed service levels and in accordance with department guidelines
- Create, maintain, and distribute reports of progress to senior leadership
- Migrating servers from Windows XP to Windows 7 or higher platform.
Requirement Skills & Qualifications:
- Bachelor’s/MS in CS, SE, IT degree.
- 1-2 years of experience in IT Support.
- Working knowledge and expertise with a variety of software, hardware, and applications
- Analytical skills to study problems and records and identify solutions.
- Team-oriented attitude to help other colleagues and departments with technical problems.
Employee Benefits:
- Performance-based rewards
- Employee Health Insurance
- Leave Encashment
- Office Gatherings, Celebrations, and Trips
- 5 days a week. (work-life balance)
- Provident Fund
- Travelling Allowance
