System Network Engineer

Job Descriptions


  • Configuring, troubleshooting computer hardware, software, systems, networks, printers and scanners. These can be in-house networks or Office 365/Microsoft 365 Networks.
  • Responding in a timely manner to service issues and requests
  • Provide remote support to end users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management, Office 365, Azure, AWS etc.
  • Diagnose, troubleshoot, and resolve issues by politely questioning customers about the issues they are facing.
  • Provide administration and end user support for Office 365 / G-suite. Perform administration and maintenance of production servers and workstations.
  • Perform administration and maintenance of network devices like switches, firewalls, access points etc.
  • Perform installation and maintenance of Threat management systems like Antivirus, Content management, UTM devices.
  • Monitor Data backup and recovery operations.


Skills Required

  • Fluency in English communication
  • Amenable to a flexible work schedule, as the need arises.
  • IT Infrastructure background, understanding of servers and AD.
  • Some O365 skills and experience
  • Knowledge of Hosted Email platforms.
  • Ability to prioritize tasks based on urgency and importance.


At least one or more certifications/trainings in the following:

  • Microsoft Office 365
  • MS Windows Server
  • MS Exchange
  • Minimum 3 years’ experience in the same capacity.
  • Experience in Windows Server 2012/2016/2019, AZURE, and AWS
  • Experience in Managing and administrating firewalls.
  • Anti-virus installation clean up and protective measures.
  • Motivation to learn new skills and technologies. Particularly we are looking for candidate to be able to learn Managed Service Providers’ software “ConnectWise and Automate”.



  • Bachelor’s Degree in Information Technology, Computer Science, or other relevant fields.


  • windows system administration
  • Cloud application
  • Computer network operation
  • Microsoft server
  • CCNA
  • MCSA
  • Office365
  • Microsoft Azure


Employee Benefits:

  • Performance-based rewards
  • Employee Health Insurance
  • Leave Encashment
  • Office Gatherings, Celebrations, and Trips
  • 5 days a week. (work-life balance)
  • Provident Fund
  • Travelling Allowance

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